Job Openings

Job Posting: Rental Manager at Blind Pass Condominiums

Location: Sanibel Island, Florida. 5117 Sea Bell Road, Sanibel Island, FL 33957

Blind Pass Condominiums, a leading vacation rental property on Sanibel Island, Florida, is seeking a dedicated Vacation Rental Manager to lead our team.

Role Overview: As a vacation Rental Manager, you will play a pivotal role in working with the team to ensure the seamless operation and quality guest experiences of our individually-owned vacation rentals. You'll be responsible for assisting with the management of 7 buildings with 85+ condominium rental units, maintaining their upkeep, coordinating guest arrivals and working with a team of staff to guarantee outstanding service.

Responsibilities:

- Assist in managing day-to-day operations of the vacation rental property.

- Oversee the 3-member rental staff and have a full knowledge of all job responsibilities/functions.

- Learn the Streamline reservation software system including reservation and refund processing, work orders, month end owner’s statements, and report processing.

- Ensure properties are impeccably cleaned, well-maintained, and fully stocked at all times.

- Respond promptly to in-house guest concerns offering personalized solutions.

- Collaborate with cleaning, linen and maintenance vendors (air conditioning, plumbing, irrigation, landscaping, fire systems, pest control, internet/Direct TV, waste management, etc.) to address property upkeep and repairs. Obtain competitive quotes from vendors on a periodic basis.

- Process Credit Card payments for Rental Department items, maintaining appropriate documentation for purchases and performing a monthly categorization of charges.

- Conduct regular inspections of the property and grounds and take action to remedy areas needing improvement. For significant issues, provide the Board with information as to potential options and costs prior to proceeding.    

- Works with Board and staff to develop and implement marketing strategies to maximize occupancy.

- Prepare a monthly rental report for the Board.

- Foster positive relationships with condominium owners, ensuring their needs and expectations are met.

Requirements:

- Experience in Hospitality, preferably in the Vacation Rental area.

- This role requires the ability to work 5 days/week on-site, with remote support as needed during off-hours.

- Strong understanding of customer service and an innate sense of hospitality.

- Excellent verbal and written communication and interpersonal skills.

- Detail-oriented mindset with exceptional organizational abilities.

- Problem Solver who can handle challenges and find solutions.

- Competency in software systems including Excel and Google Suite (Google Drive, Google Docs, Sheets etc.). Ability and willingness to learn new systems/technology.

- Ability to thrive in a fast-paced and dynamic environment.

- Familiarity with Sanibel Island and vacation rental regulations is a plus.

Work Hours: Hours are Monday through Saturday, 8 a.m. to 4 p.m. All staff have Sunday and a Weekday off, days to be determined. The Rental Manager should have after-hours availability when needed as situations arise.

Salary: $60K - $65K: This position will be a salaried employee of Island Management, the Association Management firm used by Blind Pass Condominiums.

Starting pay will be based on experience.

Please send resume and cover letter to blindpassjobs@icloud.com